Terms of service

Welcome to HighSpeedToys. These Terms of Service (“Terms”) govern your access to and use of the HighSpeedToys website and your purchase of products through our online store.

By accessing our website, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About HighSpeedToys

HighSpeedToys operates an online store offering products including RC cars, game consoles, tech toys, and related products.

Business Name: HighSpeedToys
Registered Address: Upper Ground Floor, Back Side, R Z-862/6, Gali number 16, near Railway Line Road, Sadh Nagar I, Sadh Nagar, Palam, New Delhi, Delhi, 110045
Email: info@highspeedtoys.com
Phone: +91 8368869647

2. Eligibility and Use of the Website

You may use our website only for lawful purposes and in accordance with these Terms.

If you are below the age required to independently enter into purchases under applicable law, you should use the website and place orders with the involvement and supervision of a parent or legal guardian.

You agree not to:

• Use the website for unlawful or fraudulent purposes.
• Provide false or misleading information.
• Attempt to gain unauthorized access to our systems.
• Interfere with the operation or security of the website.
• Use automated methods to improperly access or collect information from the website.
• Abuse promotional offers, discounts, payment methods, or ordering systems.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information displayed on our website are accurate.

However:

• Product colours may appear slightly different depending on your screen or device.
• Minor manufacturing or cosmetic variations may occur.
• Product specifications may change where permitted by the manufacturer.
• Product availability may change without prior notice.
• Images may be provided for illustrative purposes where clearly indicated.

Please review the product description and specifications carefully before placing an order.

4. Prices and Taxes

All prices displayed on the website are in Indian Rupees (INR).

Applicable taxes and charges will be displayed as required during the purchasing process.

Prices may be changed at any time without prior notice.

Although we make reasonable efforts to maintain accurate pricing, an order may be cancelled if a significant pricing or listing error occurs. If you have already paid for such an order, we will provide the applicable refund.

5. Orders

Submitting an order constitutes a request to purchase the selected products.

An order is subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent or unauthorized activity.
• Duplicate or unusual orders.
• Abuse of promotions or discounts.
• Shipping or serviceability limitations.
• Errors in the ordering system.

If we cancel an order after payment has been received, the applicable amount will be refunded through the relevant payment method or process.

6. Payment

Payment methods displayed at checkout may include prepaid online payment and Cash on Delivery (“COD”), depending on product, location, availability, and other applicable conditions.

You agree to provide accurate payment and billing information.

Third-party payment providers may process payments on our behalf. Their own terms and policies may also apply to payment processing.

7. Cash on Delivery

COD availability may depend on your delivery location, order value, product, courier availability, and other factors.

In some cases, an advance payment may be requested before dispatch.

If you repeatedly refuse or fail to accept COD shipments, we may restrict or disable COD availability for future orders where reasonably necessary.

Any applicable advance amount, COD condition, or additional charge will be communicated during the ordering process where applicable.

8. Shipping and Delivery

We currently deliver within India, subject to serviceability.

Estimated processing and delivery times are provided for guidance and may vary due to:

• Courier operations.
• Weather conditions.
• Public holidays.
• Remote or difficult-to-service locations.
• Transportation disruptions.
• Unforeseen events.
• Incorrect or incomplete customer information.

Once an order has been handed to the delivery provider, delivery is subject to the courier's operational timelines.

Please ensure that the shipping address and contact details provided at checkout are accurate.

Our detailed shipping terms are available in our Shipping Policy.

9. Cancellation, Returns and Replacements

Order cancellations, product replacements, and refunds are governed by our Return, Refund & Replacement Policy.

In general, eligible damaged, defective, or incorrect products may qualify for replacement subject to the conditions stated in that policy.

Change-of-mind returns or refunds are not generally available.

Please review the applicable policy before placing an order.

10. Product Use and Safety

Customers are responsible for using products according to the manufacturer's instructions, product specifications, warnings, and intended use.

HighSpeedToys is not responsible for damage, injury, or loss resulting from improper use, misuse, unauthorized modification, accidents, water exposure, or failure to follow applicable product instructions, except to the extent liability cannot legally be excluded or limited.

For products intended for children or requiring adult supervision, customers should follow the manufacturer's recommended age and safety guidance.

11. Intellectual Property

Unless otherwise stated, the content available on the HighSpeedToys website—including text, graphics, logos, photographs, product presentation, design elements, and other materials—is owned by or licensed to HighSpeedToys or its respective rights holders.

You may use the website for personal and lawful shopping purposes.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without appropriate authorization.

12. User Content and Reviews

If the website allows you to submit reviews, comments, photographs, or other content, you are responsible for ensuring that your submission is lawful and does not violate the rights of others.

You must not submit content that is:

• False or misleading.
• Offensive or abusive.
• Illegal.
• Infringing on another person's intellectual-property rights.
• Containing personal information belonging to another person without permission.
• Intended to distribute spam, malware, or harmful material.

We reserve the right to remove content that violates these requirements or is otherwise inappropriate.

13. Third-Party Services

Our website may use third-party services for functions such as:

• Payment processing.
• Shipping and logistics.
• Analytics.
• Customer support.
• Marketing.
• Reviews.
• Other website functionality.

Your use of certain third-party services may also be subject to their own terms and privacy policies.

HighSpeedToys is not responsible for the independent terms, policies, availability, or practices of third-party services.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

• Available without interruption.
• Free from errors.
• Free from technical problems.
• Completely secure.
• Free from viruses or other harmful components.

We may temporarily suspend or modify website functionality for maintenance, security, upgrades, or other operational reasons.

15. Limitation of Liability

To the maximum extent permitted by applicable law, HighSpeedToys will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through it.

Where liability cannot legally be excluded, our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit any consumer right or legal protection that cannot lawfully be excluded.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or violation of another person's rights.

This provision does not limit any rights you may have under applicable consumer-protection laws.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, website, services, or applicable requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after an update means that the updated Terms will apply to your future use of the website and orders.

19. Governing Law and Jurisdiction

These Terms are governed by the laws applicable in India.

Subject to applicable consumer-protection laws and any mandatory jurisdiction provided by law, disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts in New Delhi, India.

20. Contact Us

For questions regarding these Terms, your orders, or our services, contact:

HighSpeedToys
Upper Ground Floor, Back Side, R Z-862/6, Gali number 16, near Railway Line Road, Sadh Nagar I, Sadh Nagar, Palam, New Delhi, Delhi, 110045

Email: info@highspeedtoys.com
Phone: +91 8368869647

Grievance Contact: Grievance Officer, HighSpeedToys
Grievance Email: info@highspeedtoys.com